Our Privacy Policy

All records, no matter if they are hard copy files, microfilm, microfiche, or tape backups, are vital to every business. Just as their sensitivity is detrimental to the future of your business, the protection of those sensitive items is just as important to our business.

All employees are required to sign confidentiality agreements every year and know the consequences of not adhering to any policies set forth by Florida legislation. Education in all areas of information management is updated periodically and customer’s privacy and confidentiality is respected both in the secure warehouse and also in the vans during transportation.

To prevent any unauthorized access, maintain data security, and implement correct use of all information, FDB utilizes appropriate physical, electronic, and managerial procedures to protect and secure all information our customers provide us online. We use the information to communicate with current and prospective customers about our products, services, discounts, and updates. No information from one client is discussed or transferred in any way to another.

We strive for trust, excellent service, and reliability. These 3 characteristics are products of our commitment to our customers, and are built upon relationship management from within.

FDB is a member of the Prism industry association and subscribes to the following code of ethics.

To Our Customers, We Will

• Clearly identify the terms of our storage and service agreements and fulfill them in good faith.
• Provide appropriate security for the information resources entrusted to us by our clients.
  Consistently stress the importance of quality performance and confidentiality in rendering our services.
• Pledge to keep our property physically sound and use such controls and procedures as are necessary to fulfill our responsibilities.

To Our Fellow Members, We Will

• Recognize the high sense of responsibility and ethical conduct that must be demonstrated in caring for the information resources of our clients.
• Work to further the professional image of the information management industry.

To Our Public, We Will

• Pledge our firm to be a good corporate citizen, fulfilling responsibilities to the communities in which we serve.
• Continuously increase our knowledge of developments impacting the information management industry.
• Educate others about information management issues.